How House Removals Lewisham collects, uses and protects the personal information you share with us through this website.
Last updated: 8 September 2026
House Removals Lewisham ("we", "us", "our") is based at Loampit Vale, London SE13 7RY. This policy explains what personal data we collect through houseremovalslewisham.co.uk, why, and what your rights are.
When you submit a quote request on this website, we collect the information you provide in that form: your name, phone number, email address, the property addresses you're moving from and to, your preferred move date, property type and size, floor and lift access, parking/access notes, whether packing is required, details of large or heavy items, and any additional information you choose to add.
If you contact us by phone, WhatsApp or email instead of using the form, we collect whatever information you share with us through that conversation.
We do not use cookies for advertising, analytics or tracking. The only cookie this website sets is a short-lived session cookie required to protect the quote form against automated abuse — it does not identify you personally or track you across other websites.
We use this information to respond to your enquiry, provide a quote, and arrange your removal if you go ahead — in other words, to take the steps you've asked us to take before and during a booking. Where you contact us with a general question, we use your details to reply to that question.
Your information is used by House Removals Lewisham to respond to your enquiry and, if you book with us, to carry out your move. We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.
We keep enquiry and booking information for as long as is reasonably necessary to deal with your enquiry or completed move, and for a reasonable period afterwards for our own record-keeping, or as required by law.
Under UK data protection law, you have the right to ask us what personal information we hold about you, to have inaccurate information corrected, to ask us to delete your information, and to object to or restrict how we use it. To exercise any of these rights, contact us at info@houseremovalslewisham.co.uk.
If you're not satisfied with how we've handled your information, you can complain to the UK's data protection regulator, the Information Commissioner's Office, at ico.org.uk.
Questions about this policy or your data can be sent to info@houseremovalslewisham.co.uk or by post to Loampit Vale, London SE13 7RY.